Reference

Privacy Policy

We collect what we need to run your account, process deposits through bKash, Nagad and Rocket, and keep the lobby secure. This policy explains what we gather, how we use it, and the choices you have.

Account dataPayment informationDevice detailsContact preferencesSecurity logs
dps247 Privacy Policy
DATA PROTECTION

How We Secure Your Information

Every page you visit runs over an encrypted connection so login credentials, payment details and session tokens stay private between your device and our server. We store passwords as one-way hashes, meaning even our own team cannot read them. Withdrawal requests trigger a verification step that checks your registered mobile number before releasing funds to your bKash, Nagad or Rocket wallet.

Encryption Standard We use industry-standard SSL to protect data in transit and encrypt stored payment details so they are unreadable without the decryption key held on a separate secure server.
Cookie Management Session cookies remember your login and language choice; analytics cookies track page views so we can see which lobby sections get the most traffic. You control both types in your browser settings.
Data Retention We archive closed accounts and bet records for the period local regulations require, then permanently delete them. Active accounts stay on file as long as you keep logging in.
Access Requests Ask support for a copy of the information we hold and we will deliver it within a few business days. Deletion requests are processed once your balance clears and any pending bets settle.
POLICY QUESTIONS

How to Reach Us About Privacy

If you want to see what data we hold, request deletion, or update the email and mobile number linked to your account, our support desk handles every privacy inquiry directly. Live chat is fastest for urgent requests during the day; email works when you need a written confirmation or want to attach documents.

Live Chat Open the chat panel in the bottom corner of any page and tell the agent you have a privacy question. Responses usually come through in under three minutes when the desk is staffed.
Email Support Send your request to the support address listed in your account dashboard. Include your registered mobile number so we can verify your identity before sharing any personal data.
Account Settings You can update your contact preferences, turn marketing messages on or off, and download a statement of your recent activity directly from the settings panel without contacting support.

Privacy Policy FAQ

We collect your mobile number, email address, the name on your bKash, Nagad or Rocket account, and your date of birth to verify your identity and process deposits and withdrawals correctly.

We share transaction details only with our payment processors so they can route your deposit from bKash, Nagad or Rocket to your account balance. We never sell your data to marketing firms or third-party advertisers.

Yes. Contact support with your registered mobile number and we will send a report listing your account details, transaction history and login records within a few business days.

Ask support to close your account. We will process the request once your balance is withdrawn and any open bets settle, then delete your records after the retention period local law requires.

Session cookies keep you logged in; analytics cookies track which pages you visit so we can improve the lobby layout. You can block both in your browser, though login and some features may stop working.

Availability of our services and the handling of your data depend on your local law and eligible regions. If local regulations require different privacy practices, we will follow those rules for accounts in that area.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.